Effective Date: May 1, 2025
Hinterland Realty is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the latest REIQ and Queensland Office of Fair Trading regulations.
1. Collection of Personal Information
We collect personal information necessary for providing our real estate services, including:
- Personal Details: Name, contact information, date of birth.
- Property Information: Preferences, interests, and transaction history.
- Financial Information: Income, employment details, and credit history.
- Identification Documents: For compliance with legal requirements.
This information is collected through various means, including our website forms, email communications, and direct interactions.
2. Use of Personal Information
Your personal information is used for purposes including:
- Facilitating property transactions and related services.
- Communicating with you about our services and promotions.
- Complying with legal and regulatory obligations.
We will not use your personal information for purposes other than those stated without your consent.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Third-Party Service Providers: Such as contractors, maintenance providers, and legal advisors.
- Regulatory Authorities: Including the Office of Fair Trading and other government agencies, as required by law.
We ensure that any third parties we engage are compliant with privacy laws and handle your information securely.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, or irrelevant. To make a request, please contact us using the details provided below.
6. Opt-Out
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our communications or by contacting us directly.
7. Complaints
If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.
Contact Us
For any questions, concerns, access requests, or complaints regarding your personal information, please contact us.
Thank you