Queensland’s real estate industry continues to evolve with the latest legislative changes introduced by the Real Estate Institute of Queensland (REIQ) and aligned with the Office of Fair Trading. While much of the recent media attention has focused on rental reforms, there are also key implications for sales agents, property sellers, and buyers that are important to understand.
At Hinterland Realty, we’re committed to keeping our clients up to date with these changes and ensuring full compliance in every sale we handle.
🔍 Key Updates Impacting Property Sales
1. Enhanced Privacy and Data Handling Obligations
As of May 2025, agencies must adhere to stricter privacy laws when handling client information during a sale. These changes include:
- Clear disclosure of how personal information (including identification, financial, and property data) is collected and stored.
- Secure data storage systems and processes for deleting outdated information.
- Written consent for data sharing with third parties such as photographers, solicitors, and digital marketing providers.
💡 What this means for sellers and buyers: Your personal data is better protected than ever before, and you’ll have more transparency in how your information is handled throughout the sales process.
2. Mandatory Disclosure Requirements
The new laws place a greater emphasis on transparent disclosure. Agents must now ensure that buyers are fully informed about:
- Known property defects or unapproved structures.
- Any financial interests held by the agency (e.g., commission splits or third-party advertising incentives).
- Any environmental issues or flood risks if known.
💡 Why it matters: These changes protect both sellers and buyers from disputes down the line and create a more ethical and transparent marketplace.
3. Updated Agency Agreements
Sales agents must now provide clearer, more detailed agency agreements, including:
- Specific commission structures.
- Accurate marketing cost estimates.
- Conflict-of-interest disclosures.
Agencies are required to explain these documents thoroughly before a client signs.
💡 Tip for sellers: Always review your agency agreement carefully and ask questions. At Hinterland Realty, we ensure every client understands their rights and obligations before signing.
4. Digital Transactions & VOI (Verification of Identity)
While Verification of Identity (VOI) is not legally mandatory for all parties, it is highly recommended under new REIQ guidelines, particularly for digital settlements and contract signing.
💡 We recommend: Completing VOI early in the process to avoid delays at contract or settlement stages.
What Hinterland Realty Is Doing
We’re updating all our procedures and documentation to align with these new standards. This includes:
- Upgraded privacy and document handling systems.
- Clear and compliant sales agreements.
- Transparent marketing packages with no hidden costs.
- Open communication throughout the sales journey.
Whether you’re selling your family home or purchasing your first property, we make sure you’re fully informed and supported.
Thinking of Selling?
The property market is changing—make sure you have the right team by your side. At Hinterland Realty, we combine local knowledge with up-to-date legal compliance to give you peace of mind and the best outcome possible.
Get in touch with us today:
📞 Phone: (07) 5578 2311
📧 Email: chloe@hinterlandrealty.com or lauren@hinterlandrealty.com